Microsoft Teams is a popular platform used by businesses, schools, and organizations for communication and collaboration. It offers a range of features that allow teams to work together seamlessly, including messaging, video conferencing, file sharing, and more. While Teams comes with a wide variety of out-of-the-box features, it is possible to customize and configure the platform to fit your organization’s specific needs.


In this blog post, we will explore some of the ways in which you can configure and customize Microsoft Teams to make it more effective for your organization.


1) Customizing Teams' appearance

One of the simplest ways to make Teams feel more personalized to your organization is to customize its appearance. You can do this by changing the background of your Teams interface to match your organization's branding or by changing the theme of the platform. To change the background, go to your profile picture, click on 'Settings', and then select 'General'. Here, you can choose a new background image or upload a custom image. To change the theme of Teams, click on your profile picture, select 'Settings', and then select 'Themes'. Here, you can choose from a range of pre-set themes or create your own.


2) Creating Teams and Channels

The ability to create Teams and Channels is one of the most powerful features of Microsoft Teams. A Team is a group of people who work together, while a Channel is a sub-group within a Team where specific topics or projects can be discussed. By creating Teams and Channels, you can organize your work and collaborate more effectively.

When you create a new Team, you can choose whether it is public or private. A public Team is open to anyone in your organization, while a private Team is only accessible to specific members. You can also choose whether members can invite others to the Team or if you want to control membership yourself.

Once you have created a Team, you can create Channels within it. Channels are like sub-groups within a Team, where specific topics or projects can be discussed. By default, each Team has a 'General' Channel, but you can create additional Channels as needed.


3) Customizing Channel Tabs

Tabs in Teams Channels allow you to access different apps and tools directly within Teams. By default, Channels come with a few pre-set tabs, such as Posts, Files, and Wiki. However, you can also add custom tabs to Channels to access other apps or tools that are important to your organization. For example, you could add a tab for a project management tool or a sales dashboard.

To add a custom tab to a Channel, click on the '+' icon next to the existing tabs. You can then choose from a range of apps and services that integrate with Teams or create a custom website tab that links to any website of your choosing.


4) Apps and Integrations

Microsoft Teams has a wide range of built-in apps and integrations that can help you work more effectively. Some of these apps include Microsoft Planner, Microsoft Forms, and Microsoft Whiteboard. There are also a wide range of third-party apps available in the Teams app store, such as Trello, Asana, and Salesforce.

To access the app store, click on the 'Apps' icon on the left-hand side of the Teams interface. From here, you can browse the available apps and integrations or search for specific ones that you need.


5) Notifications and Alerts

Microsoft Teams allows you to customize your notifications and alerts to ensure that you stay informed about important updates and messages. By default, Teams will send you notifications for all activity within Teams, including mentions, replies, and new messages. However, you can customize these notifications to ensure that you only receive alerts for the most important activity.

To customize your notifications, go to your profile picture, click on 'Settings', and then select 'Notifications'. Here, you can choose which types of notifications you want to receive and how often you want to be alerted. You can also choose to receive notifications via email or mobile push notifications.

In addition to customizing your notifications, you can also set up alerts for specific channels or conversations. To do this, click on the three dots next to the Channel or conversation, select 'Channel notifications', and then choose the type of notifications you want to receive.


6) Creating and Managing Teams Policies

Microsoft Teams policies allow you to control what your users can and cannot do within Teams. You can create policies to control settings such as who can create Teams or Channels, who can post messages, and who can use certain apps or integrations. By creating policies, you can ensure that Teams is being used in a way that aligns with your organization's policies and guidelines.

To create a policy, go to the Microsoft Teams admin center and select 'Teams policies'. From here, you can create a new policy or edit an existing one. You can then specify which settings you want to control and apply the policy to specific users or groups.


7) Security and Compliance

Microsoft Teams offers a range of security and compliance features to ensure that your organization's data is protected. Some of these features include data encryption, multi-factor authentication, and data retention policies. You can also set up alerts to notify you of any security breaches or suspicious activity within Teams.

To access security and compliance settings, go to the Microsoft Teams admin center and select 'Security and Compliance'. From here, you can set up policies to control how data is stored and shared within Teams, as well as view reports on user activity and compliance.


8) Training and Support

Finally, it is important to ensure that your users are properly trained on how to use Microsoft Teams and that they have access to support when needed. Microsoft offers a range of training resources and support options to help your users get up to speed with Teams.

Some of these resources include:

  • Microsoft Teams Documentation: This is a comprehensive resource that provides information on all aspects of Teams, including how to use the platform, how to customize it, and how to troubleshoot common issues.
  • Microsoft Teams Learning Pathways: This is a training portal that provides a range of training modules and resources to help your users learn how to use Teams effectively.
  • Microsoft Teams Community: This is a community forum where users can ask questions, share tips and best practices, and connect with other Teams users.
  • Microsoft Support: If you encounter any issues with Teams, you can contact Microsoft support for assistance. They offer a range of support options, including phone and chat support.



Microsoft Teams is a powerful platform that can help organizations collaborate more effectively. By customizing and configuring Teams to fit your organization's specific needs, you can make the platform even more effective. Some of the ways in which you can customize Teams include customizing its appearance, creating Teams and Channels, customizing Channel tabs, and using apps and integrations. You can also set up policies to control how Teams is used within your organization and ensure that your users are properly trained and supported. By leveraging these features and resources, you can make Microsoft Teams a valuable tool for your organization.