Overview of Course

The Foundation Certificate in Business Change course provides learners with the fundamental concepts and techniques of business change management. The course aims to teach learners how to effectively manage change initiatives within their organizations by providing them with the skills, knowledge, and techniques to analyze, design, and implement business changes.

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Course Highlights

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Provides an understanding of the principles of business change management

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Covers topics such as change management, stakeholder management, benefits management, and communication

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Suitable for professionals involved in change initiatives 




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Skills You’ll Learn

#1

Understand the principles and concepts of business change management

#2

Analyze, design, and implement business changes

#3

Manage stakeholders and communication effectively

#4

Understand the importance of benefits management in change initiatives

Training Options

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1-on-1 Training

On Request
  • Option Item Access to live online classes
  • Option Item Flexible schedule including weekends
  • Option Item Hands-on exercises with virtual labs
  • Option Item Session recordings and learning courseware included
  • Option Item 24X7 learner support and assistance
  • Option Item Book a free demo before you commit!
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Corporate Training

On Request
  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
  • Option Item Detailed reporting of every candidate
  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
For Corporates
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  • Improve employee morale, job satisfaction, and retention rates.
  • Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
  • Obtain long-term organizational growth and success.

Course Reviews

Curriculum

  • Explain the degrees of business change
  • Describe the business change lifecycle

  • Identify the three aspects specific to an organisation with which any business change must align:
  • Explain the process and techniques used to develop a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
  • Describe frameworks used when analysing organisational culture
  • Describe Hofstede’s Dimensions of National Culture
  • Explain the balanced scorecard, critical success factors (CSF) and key performance indicators (KPI).

  • Explain the applicability, advantages and disadvantages of the following investigation techniques:
  • Describe the techniques to analyse the root causes of problems
  • Identify categories of stakeholder: Stakeholder Wheel
  • Explain techniques to analyse and manage stakeholders
  • Explain the gap analysis process, comparing existing and target states
  • Explain the process for evaluating options
  • Describe the contents and structure of a business case
  • Distinguish between investment appraisal techniques
  • Distinguish between the change programme and the change project
  • Requirements

  • Describe the POPIT (People, Organisation, Process, Information and Technology) model
  • Describe testing in the business change process
     

  • Explain business readiness assessment
  • Describe the process for implementing the solution
  • Explain responses to change
  • Explain the purpose of post-implementation review

  • Describe benefits management process/lifecycle
  • Describe benefits categories
  • Describe the role of the Benefit Owner
  • Describe the contents of the benefits plan
  • Explain the purpose, conduct and outcomes of a benefits review
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Description

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Target Audience:

  • Professionals involved in change initiatives within their organizations
  • Those who want to build a career in business change management
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Prerequisite:

  • None. However, some experience in project management or business analysis is recommended.



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Benefits of the course:

  • Learn fundamental concepts and techniques of business change management
  • Gain skills to analyze, design, and implement business changes
  • Develop effective stakeholder management and communication skills
  • Understand the importance of benefits management in change initiatives
  • Enhance your career prospects in business change management
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Exam details to pass the course:

  • Multiple-choice examination
  • 40 questions
  • Pass mark of 26/40 (65%)
  • 60 minutes duration
  • Closed book

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Certification path:

  • Foundation Certificate in Business Change
  • Practitioner Certificate in Business Change Management
  • Expert Certificate in Business Change Management
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Career options after doing the course:

  • Business Change Manager
  • Change Analyst
  • Project Manager
  • Business Analyst

Why should you take this course from Skillzcafe:

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Why should you take this course from Skillzcafe:
  • Bullet Icon Experienced and certified trainers
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  • Bullet Icon Comprehensive course materials

FAQs

No, there is no prerequisite for this course, but some experience in project management or business analysis is recommended.

The exam is a multiple-choice examination with 40 questions. The pass mark is 26/40 (65%), and the duration is 60 minutes. The exam is closed book.

The career options after completing this course include Business Change Manager, Change Analyst, Project Manager, and Business Analyst.

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