Microsoft Dynamics 365 Fundamentals (CRM) is an introductory course designed for individuals who are new to Dynamics 365 and want to learn the basics of Customer Relationship Management (CRM). This course covers various modules of Dynamics 365 CRM, including Sales, Customer Service, Field Service, and Marketing.
The course duration is 3 day.
The exam format is multiple-choice.
The passing score for the exam is 700 out of 1000.
The prerequisites include a basic understanding of Microsoft Office Suite and basic business processes.
The certification path for this course is Microsoft Certified: Dynamics 365 Fundamentals.
The exam duration is 120 minutes.
Yes, this course is designed for individuals who are new to Dynamics 365 and want to learn the basics of CRM.
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