Overview of Course

MS-220T00: Troubleshoot Microsoft Exchange Online is a course designed to teach IT professionals how to troubleshoot Exchange Online. It covers various aspects such as email flow, mailbox access, and security.


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Course Highlights

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Understand Exchange Online architecture and key components

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Learn to troubleshoot email flow and mailbox access issues

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Discover tools to monitor and troubleshoot Exchange Online

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Skills You’ll Learn


Troubleshoot email flow and mailbox access issues


Monitor and troubleshoot Exchange Online


Understand Exchange Online security and compliance features

Training Options

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1-on-1 Training

USD 900 / INR 75000
  • Option Item Access to live online classes
  • Option Item Flexible schedule including weekends
  • Option Item Hands-on exercises with virtual labs
  • Option Item Session recordings and learning courseware included
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  • Option Item Book a free demo before you commit!
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Corporate Training

On Request
  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
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  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
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Course Reviews


  • Troubleshoot Exchange Online mail flow issues
  • Troubleshoot mail flow issues with external systems
  • Troubleshoot other mail flow issues
  • Troubleshoot issues reported by Microsoft Defender for Office 365

  • Troubleshoot compliance issues
  • Troubleshoot retention issues
  • Troubleshoot Office Message Encryption (OME) and S/Mime issues
  • Troubleshoot mailbox auditing Issues
  • Troubleshoot journaling

  • Troubleshoot connectivity and authentication issues
  • Troubleshoot calendaring Issues
  • Troubleshoot calendar-sharing issues
  • Troubleshoot issues with mobile devices

  • Troubleshoot provisioning issues
  • Troubleshoot recipient issues
  • Troubleshoot org-wide settings
  • Troubleshoot public folder Issues

  • Troubleshoot hybrid configuration issues
  • Troubleshoot migration issues
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Target Audience:

  • IT professionals who manage Exchange Online in their organization
  • Exchange administrators
  • Messaging administrators
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  • A solid understanding of Exchange Online administration and management
  • Knowledge of PowerShell
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Benefits of the course:

  • Enhance your skills to manage Exchange Online
  • Troubleshoot issues effectively
  • Learn to monitor Exchange Online
  • Understand the security and compliance features of Exchange Online
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Exam details to pass the course:

  • No exam is required to pass the course.
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Certification path:

  • There is no specific certification path associated with this course.
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Career options after doing the course:

  • Exchange Online administrator
  • Messaging administrator
  • Cloud solution architect

Why should you take this course from Skillzcafe:

Why should you take this course from Skillzcafe:
  • Bullet Icon In-depth course content
  • Bullet Icon Experienced trainers
  • Bullet Icon Hands-on labs to enhance learning
  • Bullet Icon Flexible learning options


The course duration is 3 days.

No, there is no certification associated with the course.

Please contact Skillzcafe for course fee information.

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