Overview of Course

MS-720T00: Microsoft Teams Voice Engineer is a comprehensive course that provides hands-on training in configuring and managing voice-related features of Microsoft Teams. This course is designed to equip learners with the necessary knowledge and skills to become proficient in managing voice calls, voicemail, and other related features in Microsoft Teams.

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Course Highlights

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Gain practical knowledge in configuring and managing voice features in Microsoft Teams

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Learn how to plan, deploy, and configure voice features.

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Hands-on training with real-world scenarios

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Skills You’ll Learn


Planning, deploying, and configuring voice features in Microsoft Teams


Configuring and managing call routing and voicemail in Microsoft Teams


Troubleshooting common issues in voice features of Microsoft Teams

Training Options

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1-on-1 Training

USD 700 / INR 55000
  • Option Item Access to live online classes
  • Option Item Flexible schedule including weekends
  • Option Item Hands-on exercises with virtual labs
  • Option Item Session recordings and learning courseware included
  • Option Item 24X7 learner support and assistance
  • Option Item Book a free demo before you commit!
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Corporate Training

On Request
  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
  • Option Item Detailed reporting of every candidate
  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
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Course Reviews


  • Plan Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Migrate Voice Services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure Auto Attendants and Call Queues
  • Configure and deploy Direct Routing
  • Extend Teams Phone with additional services
  • Lab : Prepare the lab environment
  • Lab : Plan for Teams Voice
  • Lab : Configure your environment for Teams Voice Usage
  • Lab : Expand your Teams Voice Environment to use Direct Routing

  • Configure and manage voice users
  • Configure, deploy and manage Teams devices
  • Monitor and Troubleshoot Teams Phone
  • Lab : Migrate Voice Services from Skype for Business to Teams
  • Lab : Manage your Teams Voice Environment
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  • RedtickGet a perspective with a glimpse of what the learning process entails.
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Target Audience:

  • IT professionals and engineers responsible for managing voice features in Microsoft Teams
  • Network administrators and managers who want to learn about Microsoft Teams voice features
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  • Basic knowledge of Microsoft Teams
  • Experience in managing voice features of other VoIP solutions
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Benefits of the course:

  • Gain in-depth knowledge and practical skills in managing Microsoft Teams voice features
  • Enhance your career prospects by adding a valuable skill to your portfolio
  • Boost your confidence in managing voice features in Microsoft Teams
  • Get certified as a Microsoft Teams voice engineer
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Exam details to pass the course:

  • The MS-720T00: Microsoft Teams Voice Engineer course is a training course and does not have an associated exam.
  • However, you can opt to take the Microsoft Teams Voice Engineer certification exam (Exam MS-700) to become a certified Microsoft Teams Voice Engineer.
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Certification path:

  • To become a certified Microsoft Teams Voice Engineer, you need to pass Exam MS-700: Managing Microsoft Teams.
  • This exam tests your knowledge and skills in managing Microsoft Teams, including voice features.
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Career options after doing the course:

  • Microsoft Teams Voice Engineer
  • Unified Communications Engineer
  • VoIP Engineer
  • Network Engineer
  • Technical Support Engineer

Why should you take this course from Skillzcafe:

Why should you take this course from Skillzcafe:
  • Bullet Icon Learn from expert trainers with real-world experience in managing voice features in Microsoft Teams
  • Bullet Icon Get access to high-quality study materials and resources
  • Bullet Icon Hands-on training with practical scenarios
  • Bullet Icon Flexible learning options, including self-paced and instructor-led courses


This training program is delivered as a virtual instructor-led training (VILT) program.

The training program is 3days long.

There is no exam or certification associated with this training program.

Yes, participants will have access to the course materials for 180 days after the training program is over.

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