The Certified Agile Service Manager (CASM)® course is designed to provide professionals with the knowledge and skills needed to effectively manage and lead IT service teams in an agile environment. This course provides practical insights into how to implement and improve IT service management using agile methodologies.
Agile Service Management is a framework that applies agile principles and methodologies to IT service management.
There are no prerequisites for this course, but experience in IT service management is recommended.
You will receive the Certified Agile Service Manager (CASM)® certification after passing the exam.
The exam is a multiple-choice format with a duration of 60 minutes.
The passing score for the exam is 65%.
No, the exam fee is not included in the course fee.
The course includes exam preparation and review, and our instructors will provide you with guidance and support to prepare for the exam.
You can pursue a career as an IT Service Manager, IT Service Delivery Manager, IT Service Support Manager, IT Service Quality Manager, IT Service Engineer, or IT Service Consultant.
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