Cisco Contact Center Enterprise Foundations (CCEF) v1.0 is a course designed to provide you with a comprehensive understanding of Cisco's Contact Center Enterprise solution. The course covers the essential concepts and components of the solution, including its architecture, design, and implementation.
The course is a 1-day instructor-led training.
Understanding of Cisco Unified Communications Manager, knowledge of Voice-over-IP (VoIP) technology, and familiarity with Cisco Unified Contact Center Enterprise.
No, there is no exam associated with this course.
Cisco Contact Center Engineer, Network Administrator, Technical Solutions Architect, and Systems Engineer.
Gain a comprehensive understanding of Cisco Contact Center Enterprise solution, enhance your skills in deploying and maintaining the solution, hands-on labs to practice the concepts learned in the course, and instructor-led training with real-world scenarios.
Provide your workforce with top-tier corporate training programs that empower them to succeed. Our programs, led by subject matter experts from around the world, guarantee the highest quality content and training that align with your business objectives.