24 Hrs
3177+ Enrollments
ITIL® 4 managing professional transitions
This course is perfect for IT professionals who want to learn the latest practices in IT service management and achieve the Managing Professional designation. It covers four modules: Create, Deliver, and Support (CDS), Drive Stakeholder Value (DSV), High Velocity IT (HVIT), and Direct, Plan, and Improve (DPI). The course is taught by industry experts who have years of experience in IT service management.
ITIL® 4 managing professional transitions
Overview of Course
The ITIL® 4 Managing Professional Transitions course is designed to help IT professionals transition to the ITIL® 4 framework. This course provides a deep understanding of the ITIL® 4 concepts and practices required to manage IT services effectively. It also helps in achieving the Managing Professional (MP) designation in the ITIL® 4 certification scheme.
Course Highlights
Comprehensive coverage of ITIL® 4 concepts
Practical examples and case studies to enhance learning
In-depth understanding of four ITIL® 4 modules
Key Differentiators
Personalized Learning with Custom Curriculum
Training curriculum to meet the unique needs of each individual
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Trusted by over 100+ Fortune 500 Companies
We help organizations deliver right outcomes by training talent
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Flexible Schedule & Delivery
Choose between virtual/offline with Weekend options
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Our learning platform provides leading virtual training labs & instances
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Real-world Projects
We work with experts to curate real business scenarios as training projects
Skills You’ll Learn
Understanding of ITIL® 4 framework and practices
Ability to manage IT services effectively
Knowledge of the four ITIL® 4 modules
Expertise in managing stakeholders and driving business value
Capability to manage high-velocity IT environments
Proficiency in directing, planning, and improving IT services
Training Options
1-on-1 Training
Access to live online classes- Flexible schedule including weekends
- Hands-on exercises with virtual labs
- Session recordings and learning courseware included
- 24X7 learner support and assistance
- Book a free demo before you commit!
Corporate Training
- Everything in 1-on-1 Training plus
- Custom Curriculum
- Extended access to virtual labs
- Detailed reporting of every candidate
- Projects and assessments
- Consulting Support
- Training aligned to business outcomes
Unlock Organizational Success through Effective Corporate Training: Enhance Employee Skills and Adaptability- Choose customized training to address specific business challenges and goals, which leads to better outcomes and success.
- Keep employees up-to-date with changing industry trends and advancements.
- Adapt to new technologies & processes and increase efficiency and profitability.
- Improve employee morale, job satisfaction, and retention rates.
- Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
- Obtain long-term organizational growth and success.
Course Reviews
Curriculum
- Service value system
- Service value chain
- Service management practices
- Customer journey
- Service level agreements
- Customer experience management
- ITIL® 4 digital and IT strategy
- ITIL® 4 architecture management
- ITIL® 4 measurement and reporting
- Governance, risk, and compliance
- Continual improvement model
- Change control and management
Meet the instructor and learn about the course content and teaching style.- Make informed decisions about whether to enroll in the course or not.
- Get a perspective with a glimpse of what the learning process entails.
Description
Target Audience:
IT professionals
IT managers
ITIL® Foundation certified professionals
Anyone interested in IT service management
Prerequisite:
- ITIL® 4 Foundation certification
- Two years of professional experience in IT service management
Benefits of the course:
- Knowledge and skills to manage IT services effectively
- Understanding of the latest IT service management practices
- Expertise in ITIL® 4 concepts and framework
- Preparation for the ITIL® 4 Managing Professional certification exam
Exam details to pass the course:
- Exam format: Multiple choice
- Number of questions: 40
- Passing score: 70%
- Exam duration: 90 minutes
Certification path:
- ITIL® 4 Foundation certification
- ITIL® 4 Managing Professional Transition certification
- ITIL® 4 Managing Professional certification (achieved by completing all four modules)
Career options after doing the course:
- IT Service Manager
- IT Operations Manager
- IT Infrastructure Manager
- Service Delivery Manager
- ITIL® 4 Consultant
Why should you take this course from Skillzcafe:
Industry experts as trainers- Comprehensive coverage of ITIL® 4 concepts and practices
- Interactive and engaging sessions
- Exam simulation and preparation
- Lifetime access to course materials
FAQs
The course is for 3 days.
The course is delivered online in a virtual classroom format.
The certification is valid for life.
The passing score for the exam is 28 out of 40 (70%).
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