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Overview of Course

The ITIL 4 Specialist: Sustainability in Digital & IT course offered by Skillzcafe is designed to provide you with the skills and knowledge required to create and manage sustainable IT and digital services. This course is ideal for IT professionals who want to enhance their skills in sustainability and digital services management.

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Course Highlights

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Understand the importance of sustainability in IT service management

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Gain skills to create and manage sustainable digital and IT services

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Get certified as an ITIL 4 Specialist: Sustainability 




Key Differentiators

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Skills You’ll Learn

#1

Understand the principles of sustainability in digital and IT services

#2

Develop skills to integrate sustainable practices into IT service management processes

#3

Gain knowledge on green IT and sustainable sourcing

#4

Develop strategies to create and manage sustainable digital and IT services

#5

Learn to evaluate the impact of digital and IT services on the environment, economy, and society

Training Options

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Corporate Training

On Request

  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
  • Option Item Detailed reporting of every candidate
  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
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  • Choose customized training to address specific business challenges and goals, which leads to better outcomes and success.
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Course Reviews

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Skillzcafe's training program has been an exceptional learning experience for me. The course content was comprehensive and taught by industry experts, enabling me to acquire practical skills that are highly relevant. I strongly recommend Skillzcafe to anyone looking to upskill or kickstart their career.

Marshall Kumar
Director - Customer Experience at Wipro
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The training was a game-changer for me! The course material was comprehensive, the instructors were knowledgeable and supportive, and the hands-on approach helped me gain practical experience. I am confident and ready to tackle any challenge. Thank you, Skillzcafe!

Savilisa Vaz
Talent Fulfillment Specialist at Accenture
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I was thoroughly impressed with Skillzcafe's training program. The curriculum was comprehensive and up-to-date, and the instructors were knowledgeable and helpful. The hands-on approach helped me develop practical skills to apply in my future career. Overall, a fantastic learning experience!

Sarvagya Alung
Sr. Consultant at Infosys
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I had a great experience with Skillzcafe's training program. The online platform was user-friendly, and the instructors were knowledgeable and professional. I gained valuable skills that helped me in my current job. Highly recommend Skillzcafe to anyone looking for quality training.

Erica Montaque
Director of Learning and Development at Walmart
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It was an excellent investment in my career. The course materials were comprehensive, and the trainers were knowledgeable and approachable. The interactive online platform made it easy to learn from anywhere. I highly recommend Skillzcafe to anyone looking to upskill in their career.

Saujanya Khatri
Business Analyst at Amazon
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The training program was very informative and engaging. The instructors were knowledgeable and helpful, and the online platform was easy to navigate. The course content was relevant and up-to-date.

Amro A.
Lead Financial Analyst at AT&T
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The platform was easy to use, and the trainers were knowledgeable and supportive. I learned practical skills that have helped me in my job, and the flexibility of the online training allowed me to balance work and studies.

Rashed Alkhaldi
Information Technology Specialist at Saudi Aramco PMT
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I appreciate the flexibility to learn at my own pace, and the course content was relevant and practical. I highly recommend Skillzcafe's online training program.

Charles Stanhope
Sr. Content Strategist at CVS Health
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The flexibility of online learning and the expertise of the instructors made for a great experience. The course content was engaging and applicable, and I gained valuable skills.

Neil Silvio Lawrence
CX Specialist | Service Operations Excellence | CX Amplification Projects | Team Leadership Coach and Mentor at Tesco
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Curriculum

  • The importance of sustainability in the digital and IT industry
  • Overview of ITIL 4 and its role in promoting sustainability
  • Key concepts and principles related to sustainability

  • Understanding the impact of digital and IT on the environment
  • Strategies for reducing carbon footprint and minimizing environmental impact
  • Best practices for managing energy, waste, and resources

  • Importance of social sustainability in the digital and IT industry
  • Strategies for promoting diversity, inclusion, and ethical practices
  • Best practices for managing social risks and ensuring social responsibility

  • Understanding the economic impact of digital and IT on society
  • Strategies for promoting sustainable economic growth
  • Best practices for managing economic risks and ensuring economic sustainability

  • Integration of sustainability principles into ITSM processes
  • Best practices for managing service lifecycle with sustainability in mind
  • Importance of collaboration and stakeholder engagement

  • Developing a sustainability strategy and roadmap
  • Key considerations for implementing sustainable practices
  • Best practices for monitoring, measuring, and reporting sustainability metrics

  • Conclusion
  • Further Steps

 

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Description

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Target Audience:

  • IT professionals
  • IT service managers
  • Sustainability professionals
  • Digital service managers
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Prerequisite:

  • ITIL 4 Foundation certification

 

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Benefits of the course:

  • Enhance your skills in sustainability and digital services management
  • Learn to create and manage sustainable digital and IT services
  • Gain knowledge on green IT and sustainable sourcing
  • Get certified as an ITIL 4 Specialist: Sustainability in Digital & IT
  • Improve your career prospects in IT service management
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Exam details to pass the course:

  • Exam format: Multiple choice questions
  • Exam duration: 90 minutes
  • Exam pass mark: 28 out of 40 (70%)
  • Exam type: Closed book

 

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Certification path:

  • ITIL 4 Foundation certification
  • ITIL 4 Specialist: Sustainability in Digital & IT certification
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Career options after doing the course:

  • IT Service Manager
  • Sustainability Manager
  • Digital Service Manager
  • IT Consultant
  • IT Project Manager

 

Why should you take this course from Skillzcafe:

Skillzcafe

Why should you take this course from Skillzcafe:

  • Bullet Icon Skillzcafe is an accredited training provider for ITIL 4 courses
  • Bullet Icon Our trainers are certified and experienced professionals
  • Bullet Icon We offer flexible training options, including online and classroom training
  • Bullet Icon We provide comprehensive course material and practice exams

FAQs

The course duration is 3 days.

The pass mark for the exam is 70% (28 out of 40).

You will get certified as an ITIL 4 Specialist: Sustainability in Digital & IT.

You need to have an ITIL 4 Foundation certification to take this course.

You will learn about sustainability in digital and IT services, understand the importance of sustainability in IT service management, gain skills to create and manage sustainable digital and IT services, learn about green IT and sustainable sourcing, and develop strategies to evaluate the impact of digital and IT services on the environment, economy, and society.

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