Overview of Course

This course provides a comprehensive understanding of Microsoft Dynamics 365, which is a cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) software application. The course covers various modules of Dynamics 365, including finance and operations, sales, marketing, customer service, field service, and project service automation.

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Course Highlights

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Comprehensive understanding of Dynamics 365

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Hands-on experience in managing business operations using Dynamics 365

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Expert trainers with real-world experience

Key Differentiators

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    Personalized Learning with Custom Curriculum

    Training curriculum to meet the unique needs of each individual

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    Trusted by over 100+ Fortune 500 Companies

    We help organizations deliver right outcomes by training talent

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    Flexible Schedule & Delivery

    Choose between virtual/offline with Weekend options

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    World Class Learning Infrastructure

    Our learning platform provides leading virtual training labs & instances

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    Enterprise Grade Data Protection

    Security & privacy are an integral part of our training ethos

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    Real-world Projects

    We work with experts to curate real business scenarios as training projects

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Skills You’ll Learn


Understanding of Dynamics 365 modules


Configuration and customization of Dynamics 365


Integration of Dynamics 365 with other applications


Deployment of Dynamics 365


Managing finance and operations, sales, marketing, customer service, field service, and project service automation using Dynamics 365

Training Options

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1-on-1 Training

On Request
  • Option Item Access to live online classes
  • Option Item Flexible schedule including weekends
  • Option Item Hands-on exercises with virtual labs
  • Option Item Session recordings and learning courseware included
  • Option Item 24X7 learner support and assistance
  • Option Item Book a free demo before you commit!
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Corporate Training

On Request
  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
  • Option Item Detailed reporting of every candidate
  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
For Corporates
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  • Improve employee morale, job satisfaction, and retention rates.
  • Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
  • Obtain long-term organizational growth and success.

Course Reviews


  • Introduction to Microsoft Dynamics 365 Development
  • Application Object Tree (AOT)
  • MorphX Development Environment
  • X++ Programming Language

  • X++ Language Syntax and Data Types
  • Objects and Classes in X++
  • Control Statements
  • User-Defined Methods

  • Exception Handling
  • Inheritance and Polymorphism
  • Interfaces
  • Delegates and Events
  • RunBase Framework

  • Tables and Data Types
  • Creating and Modifying Tables
  • Primary Keys, Indexes, and Relations
  • Table Inheritance and Security

  • Queries
  • Advanced Filtering and Sorting
  • Joins and Ranges

  • Forms and Controls
  • UI Elements and User Interaction
  • Validations and Actions
  • Workflow and Approval Processes

  • User Interface Overview
  • Forms and Views
  • Navigation
  • Dashboards and Workspaces

  • Security Overview
  • User Authentication and Authorization
  • Security Roles and Privileges

  • SSRS Reporting Overview
  • Report Design and Layout
  • Data Sources and Data Sets
  • Publishing and Distribution

  • Data Entities and Data Management
  • Import and Export Data
  • Data Entities and Integration
  • Data Migration Strategies
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Target Audience:

  • Business Analysts
  • Functional Consultants
  • Technical Consultants
  • IT Professionals
  • Developers
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  • Basic knowledge of business operations
  • Basic knowledge of Microsoft Office applications
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Benefits of the course:

  • In-depth knowledge of Dynamics 365
  • Hands-on experience in managing business operations using Dynamics 365
  • Improved job opportunities and career growth
  • Practical knowledge of configuration, customization, integration, and deployment of Dynamics 365
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Exam details to pass the course:

  • There is no exam to pass this course. However, you can opt for Microsoft certification exams to validate your skills in Dynamics 365.
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Certification path:

  • Microsoft Certified: Dynamics 365 Fundamentals
  • Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
  • Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
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Career options after doing the course:

  • Dynamics 365 Consultant
  • Dynamics 365 Functional Consultant
  • Dynamics 365 Technical Consultant
  • Dynamics 365 Developer
  • Business Analyst

Why should you take this course from Skillzcafe

Why should you take this course from Skillzcafe
  • Bullet Icon Expert trainers with real-world experience
  • Bullet Icon Practical knowledge and hands-on experience
  • Bullet Icon Flexible learning options: online and classroom
  • Bullet Icon Comprehensive curriculum
  • Bullet Icon Certification preparation
  • Bullet Icon Affordable fees


Microsoft Dynamics 365 is a cloud-based business application platform that offers a suite of integrated tools for customer relationship management (CRM) and enterprise resource planning (ERP).

This course is ideal for developers and IT professionals who want to learn how to develop, customize, and deploy Microsoft Dynamics 365 applications.

You will learn the basics of Microsoft Dynamics 365 development, including X++ programming, data storage and manipulation, user interface customization, and security.

You should have a basic understanding of programming concepts and be familiar with object-oriented programming (OOP) principles. Familiarity with the Microsoft .NET framework is also helpful.

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