Overview of Course

Salesforce Field Service Lightning Training is a comprehensive course designed to help professionals learn the skills needed to manage field service operations effectively using Salesforce. This course is ideal for those who want to become proficient in managing service appointments, scheduling, and dispatching resources, and improving overall service delivery.

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Course Highlights

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Understand how to manage work orders, appointments, and resources

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Gain hands-on experience with real-world scenarios and case studies

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Receive expert guidance and support from certified instructors




Key Differentiators

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    Personalized Learning with Custom Curriculum

    Training curriculum to meet the unique needs of each individual

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    Trusted by over 100+ Fortune 500 Companies

    We help organizations deliver right outcomes by training talent

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    Flexible Schedule & Delivery

    Choose between virtual/offline with Weekend options

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    World Class Learning Infrastructure

    Our learning platform provides leading virtual training labs & instances

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    Enterprise Grade Data Protection

    Security & privacy are an integral part of our training ethos

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    Real-world Projects

    We work with experts to curate real business scenarios as training projects

Contact Learning Advisor!

Inquiry for :
SKILLZCAFE



Skills You’ll Learn

#1

Configuring and customizing Field Service Lightning

#2

Managing work orders, appointments, and resources

#3

Improving service delivery and customer satisfaction

#4

Analyzing and reporting on field service performance

#5

Collaborating with other teams and stakeholders

Training Options

Training Vector
Training Vector
Offer Vector

1-on-1 Training

On Request
  • Option Item Access to live online classes
  • Option Item Flexible schedule including weekends
  • Option Item Hands-on exercises with virtual labs
  • Option Item Session recordings and learning courseware included
  • Option Item 24X7 learner support and assistance
  • Option Item Book a free demo before you commit!
Offer Vector

Corporate Training

On Request
  • Option Item Everything in 1-on-1 Training plus
  • Option Item Custom Curriculum
  • Option Item Extended access to virtual labs
  • Option Item Detailed reporting of every candidate
  • Option Item Projects and assessments
  • Option Item Consulting Support
  • Option Item Training aligned to business outcomes
For Corporates
vectorsg Unlock Organizational Success through Effective Corporate Training: Enhance Employee Skills and Adaptability
  • Choose customized training to address specific business challenges and goals, which leads to better outcomes and success.
  • Keep employees up-to-date with changing industry trends and advancements.
  • Adapt to new technologies & processes and increase efficiency and profitability.
  • Improve employee morale, job satisfaction, and retention rates.
  • Reduce employee turnovers and associated costs, such as recruitment and onboarding expenses.
  • Obtain long-term organizational growth and success.

Course Reviews

Curriculum

  • What is Salesforce Field?
  • Key features of Salesforce Field
  • Benefits of using Salesforce Field

  • Overview of Service Lightning
  • Key features of Service Lightning
  • Benefits of using Service Lightning

  • What is Field Service Package?
  • How to set up Field Service Package in Salesforce
  • Key components of Field Service Package

  • Considerations before implementing Field Service Lightning
  • Best practices for Field Service Lightning implementation
  • Challenges and solutions for Field Service Lightning implementation

  • Guidelines for using Field Service Lightning
  • Best practices for Field Service Lightning usage
  • Tips for optimizing Field Service Lightning usage

  • Overview of Work Order Management in Field Service Lightning
  • Key features of Work Order Management
  • Benefits of using Work Order Management

  • Understanding resource availability in Field Service Lightning
  • Key components of resource availability in Field Service Lightning
  • Best practices for resource availability management

  • Overview of Shift Management in Field Service Lightning
  • Key features of Shift Management
  • Benefits of using Shift Management

  • How to manage service resources in Field Service Lightning
  • Key components of service resource management
  • Best practices for service resource management

  • How to manage service appointments in Field Service Lightning
  • Key components of service appointment management
  • Best practices for service appointment management

  • How to optimize your schedule in Field Service Lightning
  • Key components of schedule optimization
  • Best practices for schedule optimization
  • Set up and run optimization jobs

  • Overview of Dispatcher Console in Field Service Lightning
  • Key features of Dispatcher Console
  • Benefits of using Dispatcher Console
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Contact Learning Advisor
  • RedtickMeet the instructor and learn about the course content and teaching style.
  • RedtickMake informed decisions about whether to enroll in the course or not.
  • RedtickGet a perspective with a glimpse of what the learning process entails.
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Contact Us
+91-9350-455-983
(Toll Free)
Inquiry for :
SKILLZCAFE
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