The ISO 20000 Lead Auditor course is designed to provide the necessary knowledge and skills required to lead and conduct IT Service Management System (SMS) audits. This course is ideal for those who want to gain expertise in auditing and managing IT services as per ISO 20000 standard.
ISO 20000 is an international standard that provides guidance on IT Service Management System (SMS).
The passing score for the exam is 70%.
Yes, participants should have a basic understanding of IT Service Management System and auditing principles.
The exam is a multiple-choice format.
The certification is valid for 3 years.
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